Data Deletion Instructions

Last updated: 23 September 2026

You can ask Sekiz Group Teknoloji A.Ş. to delete the personal data processed through our services and applications at any time. Choose whichever of the options below suits you.

1. By email

Send an email to info@8gtechnology.com with the subject line "Data deletion request". So that we can match the request to the right account, include:

• The email address or username you registered with
• If you connected a platform account (Facebook, Instagram, etc.), its name or ID
• Whether you want all of your data deleted or only the data of a specific service

For security we may ask you to send the request from the email address linked to your account, or to share information that helps us verify your identity.

2. From 8GOS Panel

If you have a Panel account, you can close it from your account settings. Closing the account automatically starts the deletion of the personal data linked to it.

3. Through Meta (Facebook / Instagram)

If you authorized 8GOS with your Facebook or Instagram account, removing the authorization on Meta's side is enough:

• On Facebook go to Settings & privacy → Settings → Apps and websites.
• Find the Sekiz Group / 8GOS app in the list and choose Remove.
• Meta forwards a data deletion request to us together with the removal; the integration data linked to your account is deleted on that request, and Meta shows you a confirmation code and a status link.

On Instagram the same is available under Settings → Website permissions → Apps and websites.

Process and timelines

• We acknowledge your request within 3 business days.
• Deletion is completed within 30 days of verifying the request, and we confirm by email.
• Copies in backup systems are purged on a rolling basis within 90 days.
• Records we are legally required to keep (for example invoices and accounting documents) are retained with restricted access for the statutory period and deleted afterwards.

After deletion

Deleted data cannot be recovered. If you want to use the service again you will need to create a new account. In on-premise 8GOS deployments the data lives in the organization's own infrastructure, so please send your deletion request directly to that organization.

For details on how your data is processed, see the Privacy Policy.